Terms & Conditions

Terms and Conditions

I FIRST SECTION: SUBJECT TO CONDITIONS GENERAL USAGE

Feeldiamonds.com. (in later DOB) as owner and Manager of the website called Feeldiamonds.com is a company dedicated to the marketing of products from consumer electronics, which offers through this website (located at the URL www.feeldiamonds.com, hereinafter Feeldiamonds.com) the following services, functionalities and online content, targeting professionals, companies, consumers, users or any other end-user (hereinafter user) You can deliver that orders within the Spanish territory.

Such services, features and content reflected in the present website are governed by the following terms of use.

II. SECOND SECTION: SERVICES PROVIDED THROUGH THE WEBSITE OF FEELDIAMONDS.COM

DOB offers through its website the following services, functionalities and content:

Service of access to a range of content classified according to products and brands.
2. Browsing the website service.
3. Service of search products according to different parameters.
4. Technical information products that sells Feeldiamonds.com.
5. Purchase of products online service.
6. Webmail service to contact the company.
7. Other services, as well as any other service that is integrated in the future on the website.

Feeldiamonds.com in the future, it may provide the user with new content, services and additional facilities, whether or not free of charge, to increase the benefits available to the user.
At the same time, Feeldiamonds.com reserves the right to unilaterally cancel any of the services, features and content referred to in this website.

III. SECTION THREE: USER OF FEELDIAMONDS.COM

Access to the website of Feeldiamonds.com is absolutely voluntary and attributed to who enter this URL, whatever the medium or technology used, the condition of user. As a user, and the fact of voluntary access to the website, owned by Feeldiamonds.com, accepts without any reserve or condition, the contents of the terms of use (available in the 'Information' section). Therefore, the user must read carefully the General conditions of use, before performing any type of operation, viewing, using, downloading, purchase, management, etc. at this URL.

The user may only hire and place orders if you are older than age. Otherwise, the responsibility for ordering by minors will be borne by the parents or legal guardians of the child.

All the actions that the user of Feeldiamonds.com will be under its own responsibility.

DOB does not require user registration for simple navigation, access or use of the service offered through the website of Feeldiamonds.com online. On the contrary, for access to certain content and services, be required prior registration as a user (hereinafter registered user). In what concerns the processing of personal data, read the privacy policy of Feeldiamonds.com (available in the 'Information' section).

Professionals: They will not consider consumers and users who become final recipients acquire, store, use or consume goods or services, in order to integrate them in processes of production, transformation, marketing, professional activity or provision to third parties, therefore not benefit from the rights granted to consumers. BOD does not accept returns for withdrawal on the part of companies.

IV. SECTION FOUR: OBLIGATIONS OF THE USER

You understand that all material and all content of the website, which in any way or using any format, to express themselves or play in Feeldiamonds.com belong to this, unless expressly stated otherwise. Likewise, the user undertakes to make fair, diligent, correct and honest use of the information and content provided through the website Feeldiamonds.com or third parties previously provided by DOB, and all under the principles of good faith and with respect for the rule of law.

The user under any circumstances is authorized to distribute, copy, run, transmit, show, reproduce, license, use the material as a basis for other works, transfer or sell in any way any information, documents, images, code, programming, products, or services obtained from this website; It is only authorized to examine it in its current form, and download on a single computer, a copy of the material for your personal and private use, never for commercial purposes, provided that the user complies with all intellectual property and other similar regulations.

Likewise, the user agrees to not cause neither malicious neither deliberately damages that can undermine, the Feeldiamonds.com website, or disseminate so-called "computer viruses" that could cause unauthorized alteration in the content or systems members of the Feeldiamonds.com website. In this regard, DOB is exempt of any type of failure or computer virus introduced by third parties.
He is prohibited to use the material and contents which are expressed or reproduced on the website Feeldiamonds.com, in computer networking environments and on different websites.

Under no circumstances the webmail system may be used to distribute advertising or commercial offers of any kind.

The user recognizes that unauthorized use and misuse of the content or tools of the website Feeldiamonds.com, can lead to liabilities and/or penalties.

V. FIFTH SECTION: DUTIES OF FEELDIAMONDS.COM

To the user regarding the use of the present website, Feeldiamonds.com assumes the following obligations:

Adopt measures that permit to guarantee the security and privacy in communications and media. Feeldiamonds.com will not respond when adopted the relevant security measures, these were violated by external third parties or agents.

Provide the services on a continuous basis and use any means necessary for its restoration in case of failure, if possible.

Inform the user of Feeldiamonds.com advance, of any event known for this, which may affect the normal provision of the service or the substantial variation of their conditions.

Ensure the secrecy of communications, being exonerated from any responsibility in the obtaining by the user or third parties, recordings or any breach of the secrecy that is not attributable to obtain out-of-control who can carry out Feeldiamonds.com.

Feeldiamonds.com is not responsible for failures and interruptions in the service, resulting from the connection of computers that the user can carry out without intervention of him, nor failures attributable to third parties or for reasons of force majeure. Along these same lines not be responsible for damages that may be caused to users, by external agents or computer viruses that third parties may be placed on the website, or in the electronic documents or files contained in the computer system.

Feeldiamonds.com may modify the conditions of access and location of the Member of the website content, as well as restrict, block or remove access to services to users when they do not undertake a lawful, proper and diligent use of the services provided on the website. You can also block or remove the use of contents posted by third parties, illegal or demeaning, that violate the laws or regulations of national and international.

VI. SIXTH SECTION: RESPONSIBILITY FOR THE FUNCTIONING OF THE WEBSITE FEELDIAMONDS.COM

Feeldiamonds.com will not be liable for any damages caused to the user, in case of impossibility of the service subject to the present general conditions of use, due to cases of acts of God, force majeure or other causes not attributable to the company.

Feeldiamonds.com shall not be responsible for the improper functioning of the website, if this is due to maintenance work, to incidents that affect national and international operators, a defective configuration of the client or their insufficient capacity to support computer systems to be able to make use of the service.

VII. SEVENTH SECTION: KEYS OF ACCESS, THROUGH USER ID AND PERSONAL PASSWORD ACCESS

To register on the website Feeldiamonds.com, the user must fill the form in the section "Register" of the website, which requires a userid (email) and a personal password (6 digits), which will be assigned by the user. It is reserved to Feeldiamonds.com the right of acceptance of the application for registration.

Passwords are personal and not transferable, and the user agrees to make a lawful and diligent use of these, as well as not to put at the disposal of third parties knowledge and use. Feeldiamonds.com is exempted from any liability that may accrue for the damages caused and suffered by the fraudulent use of the keys of access, loss, or use contrary to the provisions of the General conditions.

The user undertakes to select, use, and maintain your user ID and your personal password in accordance with the provisions of the following clauses. In the event of loss or theft of these access keys, the registered user shall immediately notify Feeldiamonds.com by sending an email to [email protected] or by phoning 902 099 690, otherwise the user will be responsible for everything that is effect of such cause.

If the user selects a few passwords that have been used previously by another user, you will need to select a new access codes.

Access keys allow the user to place orders or purchase form online, products and services you want, using payment through different media offered by the system.

The user declares and guarantees that the data provided in the registration are true, and that it is entitled to use the services offered on the Feeldiamonds.com website in accordance with the terms and conditions of use here detailed.

Hereby you agree to supervise the use that can make any minor or third parties who use your computer and/or registration account to gain access to the website Feeldiamonds.com, as well as accepts responsibility for the actions of the same.

VIII. SECTION EIGHTH: BUYING PRODUCTS ONLINE

Feeldiamonds.com website includes an e-commerce application, classified in the typology B2C (Business to Consumer), to which only registered users can access by using their access keys.

In all cases, rates, conditions and procedure of purchase will be clear for the user. The information with respect to the product (see technical data) will be displayed clearly and express.

DOB is not responsible for inaccuracies in the information on articles due to typographical errors, failures of the system or intervention of third parties without consent. DOB is not responsible for the expectations of the product images to create in the user, aside from the specifications given in express and clear way in their respective technical.

The products on offer is subject to availability according to stock, DOB reserves the right to withdraw products from the offer without prior notice. DOB is also the only entity authorized to publish or withdraw special offers of products, prices or services on your website.

DOB is committed to making products reach their destination, the deadline agreed by both parties. DOB declines any responsibility for incidents in the delivery due to the action of any third party, for reasons of force majeure or by negligence of transport companies that provide the service.

DOB will be exempt from any liability for non-compliance with release dates for new products, which have a purely indicative character.

IX. NINTH SECTION: INTELLECTUAL AND INDUSTRIAL PROPERTY

The material and content provided by DOB are protected by the laws, treaties and agreements that protect the rights of author.

The intellectual and industrial property rights belong to DOB texts, designs, images, databases, logos, structure, trademarks, domains and other elements of this website are protected by the laws and international treaties on intellectual and industrial property. Any reproduction, transmission, adaptation, translation, modification, communication to the public or any other exploitation of all or part of the content of this website, made in any form or by any means, electronic, mechanical or other, are strictly prohibited except prior authorization and written to DOB. Any infringement of these rights, can lead to legal proceedings, whether civil or criminal, with the corresponding economic compensation for the damages caused.

DOB grants you a limited license, non-exclusive, non-transferable and non-sub-licensable, access and use the services of DOB, for personal, non-commercial. Such license does not include any right to resell or use commercial services DOB nor its contents, nor right to compile or use list any products, descriptions, or prices. As well as also includes the use of its content for the benefit of another business, or the use of tools or robots of search and data mining or similar.

Is completely forbidden to remove, evade or manipulate the "copyright" and other identifying data of Feeldiamonds.com, owned by DOB That on the Feeldiamonds.com website could happen, is played or express material protected by the Copyright of third parties. If so will have the same respect for the legislation, that is with respect to the material contributed by DOB

All rights of industrial and intellectual property on this website are legally reserved and accessing the same or their use by its users, do not, in any way, as the granting of any license of use or right over any asset whose ownership or property corresponds to DOB; Likewise, the user undertakes to not delete or alter any distinctive sign used as a trademark or trade name (graphic, logo, etc.), item protected by copyright or other notices, legends, symbols or labels that appear on the Web Feeldiamonds.com DOB.

The user acknowledges that except particular agreement between the parties, is only authorized to use the information, intellectual property of DOB, exclusively for their own needs, and to not make directly or indirectly, a commercial exploitation of the services that have access or the results obtained thanks to the use of the website.

Your access to the website Feeldiamonds.com, the user is obliged to use the services, features and content in a manner fully consistent with the laws and uses of traffic and respond, to DOB or third parties, for any damages which may be caused as a result of breach of this obligation.

User shall refrain from carrying out any conduct in the use of the website, Feeldiamonds.com, that violates the rights of intellectual or industrial property of DOB or third parties, or which violates or infringes the honor, personal or family privacy or the image of third parties, or that are illegal or violate morality, and will in any case DOB harmless against any claim judicial or extra judicial occur in front of it as a result of such use. Any type of activity or practice, which violates the principles of good conduct generally accepted among Internet users, is also forbidden.

Consequently, DOB, its representatives, partners, professionals or employees, we do not assume any liability, or which may arise, the use that users make of the information and contents of this website Feeldiamonds.com or from the application thereof to substantiate or support any opinion or decision personal or business.

Also the user will not, undertake by means of the use of the Feeldiamonds.com website, any destruction, alteration, rendering inoperative or damage data, programs or electronic documents belonging to DOB, its suppliers or third parties, as well as to introduce or disseminate on the Internet programs, virus, applets, controls Active X or any instrument or electronic or physical device that cause or are likely to cause any type of alteration in the network the system, or the equipment of third parties.

DOB is not responsible for the infractions of any user that affect the rights of another user or third party, including Copyright, trademarks, patents, confidential information and any other right of intellectual or industrial property.

DOB in no event be liable for any errors or omissions, or results that may arise from the use or application by others of the information provided by DOB Does not guarantee in any case the veracity, integrity, update, precision, completeness, correctness,  force, or outcomes that must be obtained from the use of the information poured by third parties on the website of Feeldiamonds.com.

X. TENTH SECTION: DATA PROTECTION POLICY

Data protection policy is expressed in the " Privacy policy " Feeldiamonds.com content", available in the section"Information"of the website.

XI. ELEVENTH SECTION: OFFENCES AND ILLEGAL ACTIVITIES

In the event that DOB discovered well directly or through notices or requirements of third parties, the use with fraudulent, illegal, little ethical, offensive purposes and/or non authorized data, Feeldiamonds.com products and services, as well as the breach by the user of any of the obligations assumed under the present general conditions of use, the company reserves the right to suspend fully or partially by itself all the services, without prior authorization from the user, reserves the faculty to remove infringing content hosted on servers where you will find this website or take any other measure that it deems necessary to prevent the continuity in the Commission of the crime or the detected infringement.

Without limiting the foregoing, DOB reserves the right to administrative or judicial authorities those facts that might constitute an illegal activity, without previously communicate it to the user.

XII. TWELFTH SECTION: CONFLICT RESOLUTION

Without prejudice to the existence of peremptory norms in the State of their residence, the present general conditions of use are subject and are governed by the laws and Spain.

XII. THIRTEENTH SECTION: AMENDMENT OF THIS LEGAL NOTICE OR TERMS OF USE

DOB reserves the right to change this notice to adapt it to new legislation or jurisprudence as well as industry practices or modifications. In such cases you be advised in reasonable advance of changes that will be introduced in the Legal notice or terms of use, data protection policy, and when it will begin to take full effect changes.

XIV. FOURTEENTH SECTION: COMMUNICATIONS

DOB may contact the user its communications by postal mail, electronic mail or public disclosure of the same by any means of dissemination. Similarly, the user may address its communications to DOB via mail, addressed to the registered office of the company, or e-mail nico:info(@)feeldiamonds.com

XV. FIFTEENTH SECTION: CONSULTATIONS

For any query, suggestion, doubt or claim, Feeldiamonds.com offers users the following means of contact:

-Support Center for incidents from "My account"

Also through the phone number: 608 105 694. Opening hours: 09:00 h to 14:00 and 15:00 h to 18:00 h

Warranty

Feeldiamonds.com. offers its clients a two-year warranty on all products purchased directly at www.feeldiamonds.com(manufacturing defects only).The warranty does not cover any damage on any part of the product resulting from abnormal use, lack of care, negligence and accidents, incorrect use of the product and non-observance of the directions provided by Feeldiamonds.com. Please save the e-Invoice.

Payment Terms

We will accept Credit Card, PayPal as payment methods.

Shipping Terms

Ones we receive the payment, we will proceed with product shipping.

Exchanges and refunds

Feeldiamonds.com currently accepts returns in between 30days of purchasing. If a product is damaged during shipping, Feeldiamonds.com. Accepts exchange of that product, if the complaint is made within and not over 2 (two) days after delivery. Please direct any questions regarding our return policy web(at)feeldiamonds.com before ordering. Orders cannot be cancelled once they have been shipped. All international sales are final. You are responsible for the shipping of returned items back to Feeldiamonds.com. Shipping charges on returned merchandise are at the customer’s expense. In Case of Pay back we will refund full value of the product.

FEELDIAMONDS.COM Watches with material and/or manufacturing defects.

If you bought the watch directly from our online store, or that period of 3 natural days has passed, you can turn to our Official Technical Service (process defined in the following paragraph).

30 Days Money Back.

In this case, the product should be in original package and should be in the good condition without using. Once used, we won’t exchange or refund. If You dont like the product and you want to return it, then please note that we Refund the amount after deducting our Administrative Expenses and Transportation charges. If you have any problem with the product or any defect in the product we can solve through Warranty from the Manufacturer. All products carry two years of official international Warranty from the manufacturer. Before sending back the order to us, please contact us at web(@)feeldiamonds.com to know the returning procedure.

Official Technical Service

You can turn to our Official Technical Service under two different circumstances:

a) Material and/or manufacturing defects

Cases in which your Watch presents abnormal functioning according to the terms covered by our Guarantee and there is not negligent use from the client.

In this case, write an e-mail to web(at)feeldiamonds.com indicating “Watch Guarantee” as Subject, gathering the material and/or manufacturing defect in particular and attaching a proof of purchase document, which could be the order confirmation e-mail in the case of online orders or the ticket of the physical store where you bought the watch. You will receive an e-mail which will provide you with an Incidence Number.

b) Repairs to be paid by client

Circumstances not covered by our Watch Guarantee, in which any action done by the client implied that their Watch suffered any damage or failure.

In this case, write an e-mail to web(at)feeldiamonds.com indicating “Watch Repair” as Subject, gathering the damage or failure in particular and attaching a proof of purchase document, which could be the order confirmation e-mail in the case of online orders when you bought the watch. You will receive an e-mail which will provide you with an Incidence Number.

You have to print the e-mail which gives you your Incidence Number, along with the proof of purchase and send them all together with the watch in a resistant carton to Our address:

You will have to cover the shipping expenses, while the return expenses will be paid by our Official Technical Service in the case of manufacturing/material defects, but not in the case of Repairs, which will also have to be covered by client.

In Repair cases, you will receive an individualized Budget, which you will have to approve to continue with the process. The watch will not be returned once fixed until the repair and shipping expenses have been paid by the client.

Disclaimer

Feeldiamonds.com. Cannot guarantee that all products displayed in the web shop are in stock for instant shipment. If your order would be affected by unbalance in stock we will contact you by e-mail or phone. We cannot guarantee that colors in the website are fully equivalent to the items’ actual colors. This depends on the color settings of your computer and monitor.

Violation of rules

Feeldiamonds.com reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions.

Force Majeure

In case of Force Majeure, Feeldiamonds.com. obligations are procrastinated. The contract between you and Feeldiamonds.com. can in such cases be partially or fully terminated by yourself or by Feeldiamonds.com.. A Force Majeure is at the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, and failure of electricity, telephone or Internet service, natural disasters or similar events. Feeldiamonds.com. will under such circumstances do all we can to solve the matter for our customers as soon and entirely as possible.

Governing Law

These terms of use are construed in accordance with Spanish law and you agree that the Spanish courts will have exclusive jurisdiction for any dispute under this agreement.

The laws of your country may be different from the laws in Spain and there may be additional legal requirements for you to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.