Privacy Policy

Cookies

A cookie is a small piece of text sent to your browser by a website you visit. It helps the website to remember information about your visit, like your preferred language and other settings. That can make your next visit easier and the site more useful to you. Cookies play an important role. Without them, using the web would be a much more frustrating experience

Furthermore,these text files contain a unique number, which has no significance outside our website. Cookies remain active for a maximum period of 14 days. Cookies are needed for session management, i.e. authorization for the entire duration of your visit after successful login to the protected area. You have the right and the possibility to set your browser to reject cookies. In this case, however, you might not be able to use all functions of our website to full extent.

Storage of access data

Every time you access our website www.feeldiamonds.com, your access data, which is stored in a log file (referred to as server log file) on our server, is transmitted to us by your Internet browser.

This data set consists of your IP address, the date and time of the request, the name of the requested file, the file name from which the file was requested, the data volume transmitted and the access status, a description of the web browser and the operating system used as well as the name of your Internet Service Provider. This data cannot be automatically allocated to specific persons. This data will not be associated with other data sources, in particular personal data. We use the log files for statistical evaluations in anonymised form, i.e. without allocation or reference to a person. This enables us to find out on which days and at what times our website is particularly popular and to recognize and remedy possible defects, e.g. faulty links or Programme errors.

Storage of contact data for processing your order

In order to be able to provide you with the desired services, we need your name and your contact details. We only collect and use this data if the provision of the respective service so requires. For this purpose, it might be necessary to transfer your data to companies we employ to provide the respective service, e.g. to forwarding companies. As soon as your order is executed, your data will be blocked and is subsequently deleted after expiry of the retention periods under fiscal and commercial law, unless you have expressly consented to its further use. This data will not be transferred to recipients in third countries.

Collection of further data

Further personal data is only collected if you provide us with your data on a voluntary basis, for example within the scope of a survey. We only use this data to answer your inquiries, to process the orders you placed and for technical administration. Your personal data will not be transferred to third parties without your consent.

Newsletter

If you subscribe to our newsletter, we additionally use your email address for sending it to you. You can unsubscribe at any time. Your email address will not be used for any other purposes.

If you open the newsletter or click on a link therein, this will be recorded by our web server (data, time, email address). This serves for internal statistical purposes. This data will not be associated with your personal data without your consent.

User data analysis

Our website uses the web analysis service by Google.Google uses cookies to enable your use of the website to be analyzed. We continue to be responsible for the information relating to your use of this website (including your IP address) generated by the cookie. We use this information for the purpose of evaluating your use of our website and for compiling website activity reports. We will not transfer this information to third parties. By using this website, you consent to your data being processed by us in the previously described manner and for the previously specified purpose. The last block of numbers of all IP addresses is removed. Therefore, we only know from which network your inquiry was sent, but not from which computer.